All you need to know
Am I responsible for my household bills?
Yes, you will be in control and responsible for all household bills such as electricity, water, contents insurance and council tax.
Are appliances included in the purchase price?
Please refer to the specification information provided with each property for details on what will be included in your new home. You can also speak to one of our village advisors who will be pleased to answer any questions you may have.
Can friends/family come to stay with me?
Yes of course, your Inspired apartment is your home. Our village facilities are available for them to use. Please note that you cannot sub-let your apartment.
Can I bring a pet?
Yes, you can bring a pet to live with you in the designated ‘pet friendly’ apartments. There are some communal areas where pets are not permitted such as the library, brasserie and Wellness Centre but Inspired Villages are on the whole pet welcoming places. At Bramshott Place and Great Alne Park, pets are not allowed in the clubhouse. Please ask for more information.
Can I choose my kitchen?
A carefully chosen selection of work surfaces, doors finishes, and floor options are available for early phase buyers to bespoke their kitchens. Once the build progresses to kitchens being fitted then the choice would be defined as ‘Designers Choice’. Once purchased then owners are of course able to make changes, within reason. The designer’s choice will be the default fit to all properties, however, there will be an opportunity to choose from 3 work surfaces to include the option of granite, a choice of handles and a choice of shaker style door fronts or simple gloss white doors.
Can I make alterations to my property?
Structural changes may only be made with the freeholder’s permission and in the first instance we recommend discussing any proposed changes with the village management company.
Can I make changes or improvements to my home?
Decorative work is allowed but please obtain our consent before carrying out any works to the property.
Can I sell my home if I wish?
You can sell your home and we reserve the right to buy your property first. There will be fees to pay when the property is sold, and these will be explained to you in detail when you first contact us to express your interest in buying an apartment. But in summary, the fees will amount to between 4% and 10% of the sale price of the apartment depending upon how long you have owned the property at the time you sell. We recommend that your solicitor checks through them and fully explains them to you.
Can I stay with my present GP?
Yes, if you live locally prior to moving into the care village, there should be no need for any change. If you are moving from outside the area, you will need to register with a local GP. We will offer local GPs the opportunity to hold mini surgeries for residents within the Wellness Centre for their convenience as well as that of residents.
Can visitors stay?
At Bramshott Place, Durrants, Great Alne Park and Millbrook, visitors may stay in homes for up to 28 days or, if preferred, in the guest suites provided in each village. The guest suite is available to book via the village manager at reasonable rates.
Do apartments have adequate storage space?
All apartments have storage designed into them. We fully understand that storage is a major issue for people downsizing, however, through experience, central storage becomes unmanageable and can often grow beyond control. Each apartment will have reasonable storage areas located mainly in the hallways. Those apartments that share a lift and common access have a store area which will be subdivided into sections creating approximately 1.5m3 of space. (There is no similar provision for the walk-up apartments in the village centre however, there will be caged store areas for suitcases etc for each apartment). We are working closely with a comprehensive storage company and we’re hoping to deliver a package deal which can be between 2m3 to half a garage or a garage. Please call for more details.
Do I need to get advice?
Yes, we advise you to seek independent advice, support and representation as appropriate in connection with a move to a retirement community.
How can I try to stay fit and healthy?
The Wellness Centre forms part of the village centre. As well as offering relaxation and leisure, this will enable healthcare professionals, both NHS and private to prescribe, advise and provide individual programmes. These include fitness, falls prevention services, stroke rehabilitation, assessment clinics, physiotherapy, long term conditions management and promotion of self-care, expert patients’ programmes; cognitive stimulation; pulmonary and cardiac rehabilitation programmes. Many of the clinics we run will be free of charge or nominal charge only.
How do I reserve a property
Contact one of our village advisors at the relevant village. Our team will take you through the simple purchase process and will also be able to offer advice and practical help with selling your existing property, downsizing and de-cluttering.
How much is the service/maintenance charge?
£60 per week for Phase 1 due to availability of services at this time. It will increase once the Village becomes fully operational. Please ask our sales team for more information.
Is the service charge fixed?
Increases in service charges will only reflect any higher costs of providing and maintaining the facilities and services, plus any future Government legislation. The management companies are acutely aware of the need to keep costs under control and will ensure any increases are kept to a minimum.
Is there a member of staff on site 24 hours a day?
In Phase One there will be a 24-hour on-call service for assistance in the event of an emergency or problem.
Is there a minimum age restriction for residents?
A minimum age of 65 applies. If you are part of a couple, then only one of you needs to meet the minimum age. And despite the name suggestion, you don’t actually need to be retired to live in an Inspired Village.
Is there an emergency alarm call system?
Each home has an unobtrusive system installed enabling residents to make contact with on-site staff in the event of a medical or property emergency at any time during designated hours. Outside of these hours, the system is connected to a professionally managed UK-based off-site emergency call centre.
Is there any medical cover?
One suitably qualified member of staff will be on duty at selected times during weekdays. They will be able to deal with medical emergencies, minor ailments, and give general medical advice on health matters. They will organise ‘well person’ clinics and annual flu jabs with the GP consultant to the village.
Is there sufficient car parking?
At Austin Heath and Gifford Lea, separate to the lease you may be offered an allocated car parking space, which is offered under a licence. This is renewable every 12 months. There are spaces surrounding the apartment buildings and within the village centres.
At Bramshott Place and Millbrook, some properties come with allocated spaces and some do not. There may also be a limited number of garages available for purchase.
At Durrants and Great Alne Park, there is on-site parking. Please check with your sales team for more information.
What facilities and social activities are available?
All our villages feature a wide range of facilities for use by residents and their guests including a leisure pool, fitness centre, library and coffee lounge, games room, residents’ meeting/club room, restaurant and bar, guest suite, medical centre, village shop and post box. In our experience, a wide range of clubs, societies and events are organised by residents such as rambling, art, table tennis, croquet, theatre trips, music, line dancing, photography, bridge, coffee mornings, talks, parties and shows – the list is almost endless.
What happens if we have a second car?
We certainly aim to resolve individual requirements wherever we can. Parking is always an issue on new village developments due to restrictions placed on us by the planners, and for this reason, we restrict parking to one place and do not provide a dedicated place for those without a car. There is visitor parking allocated as well. In the early years people tend to have more cars than later on when the village matures, and so if a second car is an absolute necessity then we would aim to advise about local storage. Some more rural villages provide greater opportunities for additional parking. It is of course in everyone’s interest that parking is discreet and does not dominate the village landscape.
What happens in the village in regard to recycling?
Each apartment will be fitted out with different coloured recycling bins. Yes, we are looking at having a central recycling area and feeding that by way of mobile bins on the trailer located in parts of the village for specific times during the week. There will also be some recycling areas which are available for people to dispose of packaging and other material at any time. However, in such a relatively small community we may just revert to picking up the phone and asking the handyman to collect the packaging and take it directly to the central area.
What security measures are in place?
For full peace of mind, measures will be introduced to provide security through both fencing and landscape treatment, controlled access points, 24-hour CCTV and a range of management security policies and procedures. The careful layout and arrangement of the village ensures people feel safe and secure and the ‘public’ spaces will have a high level of staff and occupier surveillance.
What’s included in the fee?
Our fees differ from village to village. Please contact our village advisers at one of our villages to receive a breakdown of our fees.
Phase 1 includes:
- Maintenance of the buildings and grounds and the village administration.
- 24-hour on-call response.
- Village transportation for local appointments, outings, shopping, etc.
- Activities – a growing number of events, outings and activities will be available. Extra costs will be charged for entrance fees and tickets for theatre trips, concerts, etc.
- Telephone, television and WiFi for residents’ apartments.
- Insurance, maintenance and repair contracts for the exterior of the buildings including window cleaning.
The following services are available in Phase 1 at an extra cost:
- Lounge/coffee shop for morning coffee/light lunch/afternoon tea.
- Home care – for housekeeping, personal care, shopping and accompanying residents on local outings.
Who can buy a Inspired Villages home?
All of our villages are age-exclusive and we welcome any residents who meet the qualifying age criteria. Durrants, Millbrook, Bramshott Place and Great Alne Park have a minimum age of 55 subject to terms and conditions.
Who is responsible for redecoration of my property?
External redecoration is the responsibility of the village’s management company within a planned and budgeted cycle. Internal redecoration is your responsibility as the leaseholder.
Who manages the villages?
Inspired Villages provides daily on-site management to the villages through management companies in each location, all of which are overseen by our head office team. Management companies include a village manager, maintenance supervisor and all other staff required to provide the services and maintain the facilities.
Will I need to pay a service charge or ground rent?
Yes, Inspired Villages properties are sold on a leasehold basis with a term of up to 125 years and there will be an annual ground rent and service charge. The service charge covers expenses relating to the comprehensive communal facilities and services, management fee and contribution to the Maintenance Reserve Fund. Please speak to a sales advisor to clarify the current charges.
Will I own the apartment where I live?
Inspired apartments are offered on a leasehold basis, which is how most flats and apartments are sold. Leasehold gives you ownership of a portion of the building (your apartment) for a set period of time. At Inspired Villages this is for the remainder of a 125-year lease which began on 18th January 2017. Your lease is a legal document, so we recommend your solicitor checks through it with you.
Will village transport be available for people who buy in phase one?
Yes of course!
Get in touch
Want to find out more?
We are happy to help and give you all the information you need, so please do not hesitate to get in touch with us.