Thank you

What our residents say

We’ve had some truly heart-warming messages from our residents over recent weeks. Hearing that our teams have gone the extra mile to check in on residents’ wellbeing, source everyday essentials, and are making surprise deliveries to brighten people’s day, nothing could make us prouder. You’re welcome to read some of the stories here…

MR & MRS S – INSPIRED VILLAGES RESIDENT

"A huge thanks to all your staff who are going above and beyond our expectations to help us."

MR W – INSPIRED VILLAGES RESIDENT

"I feel safer and looked after. That is down to the heroic efforts of the staff here in the village looking after our welfare!"

MR W – INSPIRED VILLAGES RESIDENT

"We are really grateful to you all, and very much appreciate the teams' visits and thoughtfulness, and quality of the produce."

MS C – INSPIRED VILLAGES RESIDENT

"The way we are being looked after during this time is quite remarkable, with the most wonderful staff going out of their way to do what they can for us. The best thing we ever did was moving here three years ago."

MS S – INSPIRED VILLAGES RESIDENT

"We never cease to be amazed at everything that you are doing to make our lives here as easy and enjoyable as possible in these difficult times. The icing on the cake was the arrival of the goody bag on Tuesday, it will provide a good few hours of brain challenges - I might even manage a cryptic crossword! We are so very lucky to have your great team look after us. Those wonderful smiles from you all is a real tonic, so thank you."

MR M – INSPIRED VILLAGES RESIDENT

"We are very grateful to you and your staff for the way in which you are doing everything possible to keep all the residents safe and well in these challenging times. We had an excellent lunch today brought to our door as an example. Thank you."

MR & MRS C – INSPIRED VILLAGES RESIDENT

"I was doubtful two years ago about joining a community of all older people, but it has been a blessing. Everyone is friendly, we have plenty of ways of being sociable and we now have excellent support during this current situation."

J & M – INSPIRED VILLAGES RESIDENT

"We are very grateful for all the care you are taking in looking after our wellbeing. You are dealing with a difficult situation most expertly, and we thank you so much for your help. The lunches are really delicious and certainly appreciated."

M & D – INSPIRED VILLAGES RESIDENT

"Thank you for the delightful flowers you gave us to mark our Golden Wedding Anniversary. Lockdown was the last thing we expected to crown our celebrations, so we very much appreciated the flowers to cheer us up.

We’d like to express our appreciation of the new virtual shop and of the home meals delivery service. We were very pleased by the quality of the veg that was delivered. As you may know, fish and chips on Friday is a regular social highlight for a number of us, so I think I speak not only for ourselves but also for others in saying that fish and chips out of paper last Friday was absolutely delicious!"

MR S – INSPIRED VILLAGES RESIDENT

"We are very appreciative of all you and the team are doing to help us here during the current situation. It is a huge responsibility and all the measures you are putting in place seem to be spot on to us. It makes us realise that we couldn’t have moved to anywhere better."

MRS O – INSPIRED VILLAGES RESIDENT

"Once again the Food and Beverage team gave us an evening of delicious, beautifully presented food and wonderful service. How lucky are we to have this lovely restaurant within walking distance of our apartment."

MR E – INSPIRED VILLAGES RESIDENT

"I just wanted to say how much we appreciate the efforts of the staff for their support of residents during this problem. Each person here has done their utmost to help us through difficult times.

The shop, restaurant and laundry are facilities that help on a daily basis.

We’ve been here for three years and don’t think that we could have chosen a better place to come to and find ourselves “locked in”."

MARY EWING, 78, DURRANTS VILLAGE RESIDENT

“We’ve been really lucky with the village team here, they are wonderful, I can’t fault them, they’ve been absolutely brilliant and gone out of their way to support us all.

“The retirement villages are a really good concept because so many people in the wider community are really lonely, but if you’re lonely in a place like this you’ve got no one to blame but yourself!”

CAROL PARKINSON, 80, BRAMSHOTT PLACE

“I’ve certainly not felt lonely, the village grounds are 50 odd acres, so I like to go for woodland walks with a friend and look at the baby ducklings on the pond. You can go for a 40-minute walk but you end up seeing a dozen people and stopping to chat so that walk turns into an hour and a half!”

“There’s usually lots of activities at the village, I’ve volunteered behind the bar and at the village shop and there’s line dancing and Scottish dancing. You’d have to be a very strange person if you couldn’t find something to do here!"

Austin Heath

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