Seeing is believing

How an Inspired Village works…

Inspired Villages are reinventing retirement living, and we understand moving to a Retirement Village is a big decision. We offer truly independent lifestyles, where people purchase or rent a luxury home, set in beautiful and secure environments, with an array of hotel-style facilities and amenities and where everything's taken care of. Click on the link below to find out more about how we help and support our customers through the whole relocation process. Our Inspired Move service is free and helps with selling, buying, decluttering, packing everything on the big day… we take care of the details to guarantee you a hassle-free move.

How an Inspired Village works…
How you buy

How you buy*

Reserve a property

After probably many visits, often with friends and family, you can reserve a property. Full details of how you do this will be given to you during your visit. The reservation fee is £2,000 and 50% refundable (less reasonable expenses) if you change your mind.

Exchange

We follow the normal property progression process and the team are very good at explaining exactly how this works. You will have your own solicitors advising you all the way, and they will ask us lots of questions and ensure you understand how it all works. Once you and your solicitors are happy you pay a 10% deposit at which point contracts are exchanged.

Completion

Completion normally then happens within a few weeks but we know that timing the sale of your property with one of our properties being ready can be stressful.  We also understand that often time is what is needed to get the best price for your own property – so we can offer deferred completion – explained below.

Move in

Leading up to, and on the day of, your move we allocate a person who makes the whole process as enjoyable as it possibly can be. If you really want, you can leave the whole thing to us and spend the day being pampered in the restaurant – most people can’t bear not to get involved…

Moving in
Financial Options

Financial options to match your lifestyle*

Options to purchase

Most people buy one of our properties.  We sell on a long leasehold basis (125 years) and the lease comes with a set of terms that have been developed over the years to ensure a happy and well-managed community. We will give you a ‘Key Terms of the Lease’ leaflet.

Options to rent

We have recently launched an option to rent a property in most of our villages. There are advantages to both purchase and rental. The beauty of renting is that it releases all the capital tied up in your property and allows you much more financial freedom – if that is what you are seeking. Everyone is different and so we spend a lot of time listening and tailoring our offering for people.

Deferred completion

This allows you to reserve, exchange with a deposit of 10%, and then defer your completion (when you pay the remaining 90%) for up to 12 months.  This gives you time to get the best price for your property. You can move into the village and pay rent, and if you complete within 6 months we give you the rent back. It's pretty simple and has helped many residents relax about the whole timing issue of selling and buying properties. 

Try before you buy

We have guest suites, we have properties for rent, and we have the deferred completion outlined above. There are many ways in which you can try out life in one of our villages before committing to a purchase.

Help sell your house and move
Sell house move

How we help you sell your house and move*

Assisted move (selling property)

Firstly, we have a team from Savills that help you sell your property.  They manage the whole process for you and we pay them for this service.

Removals

We have a partnership with Britannia and pay up to £1,000 towards your removals.

Solicitors

We have a panel of solicitors that we can steer you towards who are fully independent but have progressed many sales within our villages and so understand the lease well, although you may well have your preferred advisers. We pay towards your legal fees.

Senior move partnership (helping you downsize / declutter)

The other stress in moving is the whole process of downsizing; getting rid of acres of belongings accumulated over the years.  It can be therapeutic – it can be very tough.  Whilst we have storage, many buyers take the opportunity to simplify their lives. We commission some experts in this called Senior Move Partnership and they can help if you want.

Part exchange

We do not buy properties ourselves but we do know people who buy properties commercially and so we can introduce the part exchange option for you. Under this arrangement you would have an offer, subject to survey, with no obligation to accept. If you go ahead you could have the cash within a few weeks, but you are unlikely to get the best price possible. Some of our buyers go for Part Exchange purely for the stress-free nature of the whole thing.  You should seek independent advice on whether part exchange will be the right option for you.

Service charge
Fees

What you pay whilst you’re living here*

Service charge

The service charge covers the running of the village.  We will give you a long list and explanation of what it covers and how it’s managed.  We will also give you previous accounts. We don’t make any money out of service charges.  They are heavily regulated and we follow the regulations.  Our Village Advisers will tell you how it works and how much it is. In broad terms they are about £5,000-6,000 per annum. Importantly, we will also give you a list of what the service charge does not cover.

Hospitality services

In addition to everything we do under the service charge, the village has a wide range of hotel-type services that you can pay for such as restaurant meals, the bar, laundry, treatments and even restocking of your fridge when you’ve been away. 

Care services

All our staff are ‘caring’ and will go out of their way to make life in the village enjoyable. Being caring is very different to the CQC-regulated activity of providing personal care. We have a full domiciliary care service provided by a partnership agency.  We choose the agency using our experience. They are based from the village and can provide extensive care for our residents. Based on continual assessment and a menu of care services, the overriding aim is to allow our residents to retain independence even when care is required, and so far as possible, avoid the need to move into a care home.

Assisted Living

We see that all the services that we provide in the village, including the hospitality services, utilities and meals can be combined into a package that really does assist with day to day living for many. In addition we have on average about 16 apartments in each village that we allocate as Assisted Living Suites that you can buy or rent. For those who rent, we can wrap up a package of hospitality and care services to suit an individual person’s needs so that there is often no need for a care home.

Service charge
Moving out

What happens when you move out

Event fee – what you pay and why

So in summary you buy or rent a property, pay the service charge and then lastly, when you leave the village and the property is resold, we charge a percentage of the selling price.  This percentage depends on how long you have been in the village and varies slightly between villages. The maximum amount we charge varies between 10-15% of the selling price.  Whilst this is normal in all retirement villages in the UK and overseas, our Village Advisers will explain exactly why we do this and what it is used for. It is a financial model that has grown up over the years to work very well for both operators and customers. It ensures the village is maintained properly into the future which improves resale prices compared to normal retirement housing; it provides a return on investment for all the central facilities over a long period of time – thus reducing the purchase price of the properties, and it pays for our in-house dedicated resale service.  

Our resales service

Buying into a retirement community such as ours is so much more than just buying a property.  For that reason we have our own in-house sales team who manage resales as well. Vendors can of course opt to use an external estate agency but we would still be involved in the show arounds, the marketing, the promotion on and off line.  We also offer a refurbishment service.

Get in touch

Want to find out more?

*For full details on all our services please ask our Village Advisers for the relevant leaflet

Get in touch