Our service charge

Every resident pays a monthly service, this covers all the services within the village. We operate the service charge under the Landlord and Tenant act and provide residents with full transparency.

Austin Heath
Austin Heath

What's included

The service charge is a monthly payment for all services within the village. We have listed below the various elements that are covered by the service charge.

What's included
The village team
The village team is responsible for the day-to-day running of the village and all its amenities.
Gardens and grounds maintenance
Designed by award-winning landscape gardeners, these are places to relax and unwind in the various seating areas.
Communal area heating and lighting
The heating, lighting and use of water in the communal areas and gardens are paid on behalf of the village.
24-hour on-call response
24 hour on call response is answered by the off-site monitoring team, and then the on-call member of the team is contacted if needed. The team aren’t first responders as we don’t have 24/7 resource at the village.
Maintenance and repairs
The on-site maintenance team can undertake small repairs and assistance in your home as well as day-to-day maintenance of the communal areas.
Satellite television
All properties have access to a digital satellite signal through a communal system. Residents can choose which service provider to use but can also benefit from an exclusive Sky package for £51 per month.
Telephone and internet
Our service charge covers your internal calls and telephone line rental and unlimited broadband internet access in communal areas (including Wi-Fi). You have the option to choose your own phone and/or Wi-Fi provider.
Car parking permits
We administer the car parking permits, based on an annual licence: these are free of charge and you’ll get given an allocated parking space dependent on availability.
The village transport
A village vehicle and driver are provided for use by residents for planned shopping trips, excursions, and pre-arranged medical appointments.
Insurance, maintenance, and repair contracts
We arrange for any external maintenance to your home, the village and its facilities and insure all the buildings.
Village facilities
Use of our village facilities including dining rooms, bars, cafes, wellness centres are all included. As a resident you also benefit from a 30% discount on most food and drink items.
Central support
Our service charge includes a contribution toward head office and administrative support costs.
Social activities and events
Our villages offer a holistic range of social and educational activities with facilities on your doorstep, allowing you to do as much or as little as you please.

We hope that this information is useful. Please ask our Village Advisers should you have any further questions. We have also included a Budget Calculator that is aimed at helping assess the additional cost or saving that can be achieved when making the move to one of our villages.

What's not included

The service charge pays for a clear list of services within the village. You should also budget for a number of other property related costs, as well as the possibility of care being required now or in the future.

What's not included
Flexible care options
We understand that life changes as you get older and there comes a time when some extra assistance may be required to help complete those day-to-day tasks. Our wellbeing navigator, a pivotal role at the village, is there to assist you find the right care provider for you. All care delivered at the village is through external agencies and is a private arrangement between you and the care provider.
Ground rent
Ground rent is a separate charge, paid independently of our service charge.
Utilities
Your monthly heating and hot water usage is metered and charged accordingly by the management company. Your electricity bill, however, will be sent directly to you.
Council tax
It is the legal obligation of the homeowners to pay the local council directly. This is by far the most efficient way of ensuring that any possible allowances are accessible by residents.
Contents insurance
Building insurance is included in our service charge, so only contents insurance is required.

We hope that this information is useful. Please ask our Village Advisers should you have any further questions. We have also included a Budget Calculator that is aimed at helping assess the additional cost or saving that can be achieved when making the move to one of our villages.

Budget calculator

For many people paying a service charge is something new and they feel this is an additional cost to add to their monthly budget. In practice the service charge includes items that are already within ones monthly budget and secondly the facilities and lifestyle that comes with village life reduces monthly outgoings. The following calculator is designed to help you assess the overall savings that can be achieved when you move to an Inspired village.

How many bedrooms?

How many people?

Do you need a parking space?

Service/utility
You pay
per year
Likely cost at Inspired
per year
Home

Adjust the sliders to your current outgoings

Utilities (gas, electricity and water)
i
Your individual heating costs are reduced as communal areas are kept warm.
Media (TV, satellite)
i
You'll have access to the village's special satellite deal.
Broadband, landline
i
Your broadband is included and internal calls are free.
House alarm cost
i
The village keeps you safe with its internal security.
Council tax
i
A rightsized property provides you with reduced costs.
Insurance (buildings, contents)
i
Your building insurance is included so you only need to pay for contents.
 
Home maintenance
Home maintenance
i
Your home maintenance costs will be reduced as external maintenance is covered and the district heating is included in the service charge.
Cleaner
i
Cleaning services are not included in the service charge but are available at a charge.
Gardener
i
We run a team of gardeners covered under the service charge – please see ‘what is included’ for details.
 
Transport
Car 1 (lease, fuel, insurance, service)
i
Most of our villagers find the village transport is more than sufficient, so your car costs are reduced.
Car 2 (lease, fuel, insurance, service)
i
Even our most independent couples find that their second car is no longer required, so you can save costs here too.
Other (taxis)
i
Most of our villagers find the village transport is more than sufficient, so your general transport costs are reduced.
 
Discretionary spend
Holidays, travel, gifts etc
i
With your friendship group existing in the village, you'll find your spend will reduce in these areas.
Holiday house sitting
i
No need to spend on house sitters; 'lock up and leave' is a benefit of Inspired village life.
Membership and activities (social groups, gym, spa)
i
Many of our villagers cancel their external memberships as they already have their social groups and leisure facilities access in the village.
Eating out
i
You'll reduce spend on meals out, as the dining-in offer in the village is subsidised (by 30%) and provides the same quality experience.
Entertainment (cinema, visits etc)
i
You'll reduce spend on entertainment as the village has so many facilities and activities available to you.
Health and beauty
i
Our villagers may spend a little more on health and beauty (making the most of the wonderful onsite facilities!) but have zero travel costs to enjoy these extras.
 
Service charge
Service charge
i
Please see the list of services covered by the service charge under ‘what is included’ and items that are not covered under ‘what is not included’.
 
Care costs
Allowance for future care costs
i
Are you saving for future care costs? Statistics show that retirement village residents are far less likely to ever require the services of a care home.
Any current care costs, monitored alarms etc
i
Your care costs are reduced as a remotely managed careline system is included in your service charge. The village team are there to support you too.
 

What you pay currently

£0
per year
£0 Home
£0 Home maintenance
£0 Transport
£0 Discretionary spend
£0 Service charge
£0 Care costs

Likely cost at Inspired Villages

£0
per year
£0 Home
£0 Home maintenance
£0 Transport
£0 Discretionary spend
£0 Service charge
£0 Care costs

The information provided here is for general budgeting purposes only and should not be taken as an indication of guaranteed costs. Costs can vary. For more detail please discuss with one of our village advisers. We recommend customers take independent legal and financial advice before making the decision to buy at one of our villages.

Get in touch

Want to find out more?

Our village brochures will tell you all you need to know about lifestyle, health options and what to expect from our homes

Free brochure

Visit our showroom

01926 683 514

For main reception call: 01926 316 561

Austin Heath,
1 The Grange, Gallagher Square,
Warwick,
CV34 6NL

Opening hours

Opening hours

Close
Sunday: Closed
Monday: 9:30-16:30
Tuesday: 9:30-16:30
Wednesday: 9:30-16:30
Thursday: 9:30-16:30
Friday: 9:30-16:30
Saturday: 10:00-16:00