Support on your doorstep
Just imagine ... being able to keep your independence
An Inspired village is a place where age matters less and where remaining engaged and active is the key to loving life. You want to keep your independence and we are committed to helping and supporting you to do just that. Our village environments actively help to encourage your well-being, through the social activities, clubhouse, wellness centre and the accessibility and considered layout of your home.
However, in time, many of us may require additional care and support to help us maintain a good life. An Inspired Village aims to provide a ‘flexible care environment’ able to provide just the right amount of help and support that you need. We understand that everyone is different; and that means that their preferences and needs are different too.
An Inspired Village offers the following services aimed at supporting residents and helping to maximise their well-being. These services are available to all residents and the cost is included in the service charge.
This is a service essentially for peace of mind. In the event that you have to call a member of staff they will be able to offer comfort and reassurance. If an emergency service is required they can liaise to ensure prompt attendance and to ensure, in accordance with residents wishes, that friends and family are contacted.
The ‘Well-being Navigator’ role is a key role in the management structure of the village. The Navigator role is very resident focused and is the primary point of contact to assist in day-to-day issues around well-being. This could be as simple as help with filling a form or arranging a repair, to offering support in social activities or events. This is a connecting role helping those who wish to make the most of village life.
If in time your needs change and greater levels of care and support are required, then the navigator can help put the right arrangements in place in accordance with your needs and wishes.
Services are available to all residents and are charged separately.
This can include regular house cleaning, laundry, spring clean, shopping. In fact, as everyone is different we aim to offer as flexible and varied a menu as possible.
In time, someone’s needs may go beyond simple domestic support. Personal care in the form of assistance, for example, with bathing, dressing, medication and nutrition may be required. Residents are of course entirely free to purchase personal care services from the provider of their choice. However, each village has an identified ‘preferred provider’. ‘The ‘preferred provider’ is always a Care Quality Commission (CQC) registered provider and the Village Well-being Navigator will work closely with them to enable a quality and responsive service.
Our aim is to enable residents to maximise their well-being, despite the challenges that can come with age. Indeed, evidence is mounting that living in a village environment like ours can significantly reduce the risk of needing to move to a care home. However, if this happens we’d work with you and your family to find an appropriate solution.
You may not need assisted living right away, but we are here for when you do. We have a significant number of apartments in each village allocated as Assisted Living Suites available to purchase or rent. For those who rent, we can wrap up a package of hospitality and support to suit an individual’s needs so that there is often no need for a care home – ever…
At Austin Heath, your care partner is Bluebird (Stratford and Warwick). One of the nation’s leading home care and live in care providers, they deliver high-quality homecare and support services to keep you safe and comfortable in your own home. These specialist services could be anything from a 30-minute visit, to 24-hour live in care. You may want short-term help after an illness, or you may require respite care because your usual carer is having a break. Whatever your needs, our dedicated team of professionals are happy to talk to you about your requirements.
Request a brochure
Our village brochures will tell you all you need to know about life, health options and what to expect from our homes